ALLBLK App Not Working on Samsung Smart TV - Try these 11 Fixes

By Smart Home Apt Administrator

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ALLBLK App Not Working on Samsung Smart TV - Try these 11 Fixes

The ALLBLK app allows you to stream Black TV shows and movies on your Samsung Smart TV.

I recently encountered Streaming problem while trying to use Black TV App on my TV. Upon Searching for solutions online, i discovered that some users have also reported issues with the ALLBLK app not loading or not working properly on their Samsung Smart TVs.

Possible causes for this streaming issue includes Internet Connection Issues, Outdated ALLBLK App, Software Bugs, Low TV storage space, Samsung TV Memory Issues, Restricted Access, Corrupted Cache, Incompatible App or even Hardware Issues.

Here at Smart Home Apt, we shall look into a few efficient tips that you can try to fix the ALLBLK app not working on your Samsung Smart TV.

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1 How to fix ALLBLK App Not Working on Samsung Smart TV ?

How to fix ALLBLK App Not Working on Samsung Smart TV ?

1. Ensure that your Samsung TV is compatible with ALLBLK

The ALLBLK app is compatible with Samsung Smart TV models that were released in 2017 or later and run the Tizen OS. To determine the year and OS version of your Samsung TV, please refer to their website.

If your Samsung TV is older than 2017, you'll have to either buy a new one or invest in a streaming stick. A streaming stick is a more cost-effective and simple solution.

By using either a Fire TV Stick or a Roku streaming stick, you can enjoy ALLBLK on any TV, smart or otherwise. Both of these streaming sticks are convenient and offer a wide range of apps.

2. Restart or Power Cycle Your Samsung TV

App troubles are commonly a result of random software issues. To tackle this kind of difficulty, the go-to method is to switch off the TV and turn it back on again.

When you switch off your Samsung TV with the remote, it doesn't completely turn off the TV - it only puts it into standby mode. To restart the apps, you have to restart the entire TV.

You can force a restart of a Samsung TV in two distinct ways

To Restart your TV using the remote:

Ensure your TV is not in standby mode.
Push the power button on your remote and keep it pressed until the power is back on.
Then press the Home button.
Launch the ALLBLK App you were attempting to restart.

To Restart your TV manually:

Remove the power plug of your TV from the wall socket or surge protector.
Let two minutes elapse.
Reinsert the plug and turn on the TV.
Press the Home button.
Select the ALLBLK App that you were trying to restart.

It would be beneficial to Keep these instructions handy; many TV problems can be fixed by simply restarting it.

3. Test the Efficiency of Your Internet

Buffering issues with ALLBLK and other video and streaming apps can be caused by a slow internet connection. In situations where the internet speed is too slow or unreliable, it might not be possible to connect to the ALLBLK servers.

When running an internet speed test, make sure the device you're using is connected to the same network as your TV. If you're on a phone, you must turn off mobile data and only connect to Wi-Fi. This can be done on either a computer or phone.

To stream standard media, your internet connection should have minimum speeds of 3-4 Mbps, but for HD streaming, you need faster speeds of 5-8 Mbps. If your current speeds do not meet these requirements, you must:

Investigate potential sources of interference (e.g. if there are numerous walls between your router and television).
Reboot your router and modem (check the following tip).
Contact your internet provider to determine if there are any network difficulties or if you need an upgrade.

4. Restart your router and modem

It is frequently the case that the issue lies with your local Wi-Fi network, rather than the TV or the ALLBLK app.

Troubleshooting each and every network issue can be a difficult and tedious task, but it is much easier to just restart the whole network and check if that solves the issue. It is also beneficial to do this on a monthly basis to ensure the network is running at its peak performance.

Prior to initiating, ensure that no one in your home is presently connected to the internet. This process will disconnect all network and internet access for about five minutes while it reboots.

To begin:

Unplug the power cables from your router and modem.
Hold off for 30 seconds and then reinsert.
Wait a few minutes for the modem and router to power up.

After your TV is reconnected to the network, attempt to open the ALLBLK app. If the speed of the network was slow when you tested it, now is a great time to assess it again. Restarting your router may temporarily boost your speeds, but it won't resolve all issues.

5. Perform Samsung TV Firmware Update

Similar to app updates, firmware updates can fix any difficulties you may be having with your TV app.

Although Samsung smart TVs generally update their firmware automatically, they also provide the ability to manually carry out the update if the automatic one experiences any issues without notifying the user. This is a handy feature to have as a failsafe.

To update your Samsung TV:

Press the Home button on the remote control to open the smart hub.
Then click Settings in the menu.
Choose the Software Update tab and click Update Now.
Let the download finish, then follow the on-screen instructions to install the update.

After updating the firmware, attempt to use the ALLBLK app again.

6. Clear the Cache of Your ALLBLK App

Samsung TVs provide an alternative to reinstalling an app - clearing the app's cache. This is like erasing the cookies in your web browser, and can often solve unexpected issues with the application.

To clear the cache of the ALLBLK app:

You will need to use the Samsung TV remote to open the smart hub.
Go to Settings in the smart hub menu.
Access the Apps tab.
Select System Apps.
Choose the ALLBLK app and click Clear Cache.
Then press OK to confirm.

7. Delete and Install the ALLBLK App again

If clearing the cache doesn't work to fix glitches, you'll need to delete the app and reinstall it. That's a full reinstall.

To delete the ALLBLK app:

On your Samsung TV remote, press the Home button to bring up the on-screen menu.
Choose Apps and click Settings.
Then navigate to the ALLBLK App.
When you select Delete, press Delete in the pop-up window to confirm your action.

To reinstall the ALLBLK app:

Utilize the Samsung TV remote's Home button.
Then from the on-screen menu and choose Apps.
Locate the Search icon (magnifying glass) in the Apps screen.
Now, type in ALLBLK, and press Install.

When you open the ALLBLK app again, you must enter your login information anew, as it won't carry over from the last time you used it.

8. Turn Off Your VPN if applicable

If you're using a virtual private network (VPN), then this step applies to you. Otherwise, you can disregard it. If you're unsure what a VPN is, it's likely that you don't have one.

If you are running a VPN that ALLBLK has managed to prevent, it is likely that you will be unable to access your streaming content. To check this, simply turn off the VPN and try to connect the ALLBLK app again. This is something that many video apps and streaming services attempt to block.

9. Try ALLBLK on a Different Device

We've already gone through all the possible troubleshooting steps with your TV. Before taking our most extreme action, let's see how extensive this problem is by trying to open ALLBLK on your computer or any other device that's part of your network.

If ALLBLK isn't functioning on your TV, but is working on all your other devices, you should reach out to Samsung support.

If ALLBLK fails to work on any of your devices, the difficulty may lie with your ALLBLK account or with ALLBLK's servers.

10. Confirm the operational state of the ALLBLK Server

Candum can be utilized to see if any other users in your locality are having issues with ALLBLK. Generally, ALLBLK interruptions are local and can be remedied quickly.

Failing to find any results on Candum indicates that it's time to reach out to ALLBLK support for the latest information.

11. Perform Samsung TV Factory Reset

All the easy fixes have been tested, so now it's time to try a factory reset as a final solution. This will wipe out all your TV settings, including those of your ALLBLK app. By clearing out the settings and app data, it could resolve your streaming app troubles.

To reset your Samsung TV:

Press the Home button on the remote control and open the Smart Hub.
Navigate to the Settings menu.
Then the General tab (or Support -> Self Diagnosis on some TVs).
Select Reset and, if prompted, enter your pin or the default of 0000.
To complete the reset, click OK.

Give the ALLBLK app one more try; this should correct any software or firmware issues that have kept it from running on your Samsung TV.

How can I watch ALLBLK on a VIZIO Smart TV ?

You can stream ALLBLK on VIZIO Smart TV.

Here's how to sign up, download, install, and start streaming ALLBLK using your VIZIO Smart TV. Learn how to get the most out of your VIZIO Smart TV while using ALLBLK.

How can I register and get ALLBLK on my VIZIO Smart TV ?

Unfortunately, ALLBLK is not presently supported on VIZIO Smart TV. ALLBLK may launch a native app for VIZIO Smart TV in the future, but for the time being you can only stream using Apple AirPlay (2016+ models) or Google Cast (2016+ models).

If you haven't yet, you can still sign up for ALLBLK and access it on a variety of devices, including Amazon Fire TV, Apple TV, Google Chromecast, Roku, Android TV, iPhone/iPad, Android Phone/Tablet, Mac, Windows, LG Smart TV, Samsung Smart TV, and Sony Smart TV.

1. For Apple AirPlay

To join ALLBLK, click here.
Install the ALLBLK iPhone/iPad app.
After you have installed it, you can log in with your ALLBLK credentials.
Ensure your VIZIO Smart TV is joined to the same Wi-Fi network as your iPhone/iPad.
Begin streaming the content in the ALLBLK app and select the AirPlay symbol.
Pick your VIZIO Smart TV and the video will show up on the screen.

Note: If your compatible TV does not display AirPlay as an option, make sure to update the firmware of your VIZIO Smart TV to the newest version.

2. For Google Cast

Join ALLBLK by Installing the mobile app for your iPhone/iPad or Android Phone/Tablet.
Log in with your ALLBLK credentials once the app is installed.
To get your VIZIO Smart TV to display the content from your Android Phone/Tablet or iPhone/iPad, make sure both are connected to the same Wi-Fi network.
Launch the ALLBLK app and press the Google Cast icon.
Then select your VIZIO Smart TV and the content will be displayed.

Summary

In fact, there are a few common reasons why the ALLBLK app may not be working properly on your Samsung Smart TV and multiple steps you can try to fix the issues. The solutions range from the simple checks like restarting your TV or updating the ALLBLK app to more advanced troubleshooting like clearing cache, reinstalling the app or performing a power cycle.

We hope these troubleshooting tips help you fix the ALLBLK app and allow you to continue enjoying Black TV shows and movies on your Samsung TV.

Here are the fixes explained in a step-by-step process:

1. Restart your Samsung Smart TV:

Navigate to the Settings menu on your TV. Find the option that says "Restart" or "Reset".
Select that option.
Your TV will automatically restart.
Once it powers back on, try opening the ALLBLK app again to see if it's now working.

2. Reinstall the ALLBLK app:

Go to the app drawer or app menu on your Samsung TV and locate the ALLBLK app.
Select the option to "Delete app" or "Uninstall". Confirm to uninstall the app.
The ALLBLK app will be removed from your TV.
Go to the Samsung TV App Store and search for "ALLBLK". Select to install the app.
The ALLBLK app will download and install again on your TV.
Open the app to see if the issue is now resolved.

3. Perform a power cycle:

Turn off your Samsung TV using the power button on the TV or remote.
Unplug the TV power cable from the power outlet.
Keep the TV unplugged for 2-3 minutes. This clears the internal cache and resets the TV.
Plug the power cable back in. Press the power button to turn on your TV.
Try accessing the ALLBLK app again to see if it's now working properly after the power cycle.

4. Check for ALLBLK app updates:

Open the ALLBLK app on your Samsung TV.
Check if there is an "Update" or "New version available" notification.
If an update is available, select to install it. The latest update will download and install.
Once the update is installed, restart your TV. Then reopen the ALLBLK app to see if the new update resolved the issue.
If no update is available for the ALLBLK app currently, check back in a few days to see if a new version is released that could fix the issue.

5. Check for Samsung TV software updates:

Navigate to the Settings menu on your Samsung TV.
Find the option for "Software Update" or "Update TV Software".
Select "Update now" or "Check for updates". The TV will search for the latest firmware update.
If an update is found, select "Download now" or "Install update". The update will install on your TV.
Restart your TV after the update.
Try accessing the ALLBLK app again to see if the latest software update resolved the issue.

6. Ensure your TV has enough storage space:

Go to Settings - Apps or Settings - Storage on your Samsung TV. This will show you the amount of used and available storage space.
If storage space is less than 10% available, you will need to free up space. Delete unused apps, clear app cache and data, delete downloaded files, etc.
After freeing up adequate storage, try accessing the ALLBLK app again to see if it's now working properly.

7. Try changing the TV display mode:

Go to the Settings menu and select "Image" or "Display". Choose "Picture mode" or "Screen mode".
Change the option from your current mode to another mode. The options may include "Standard", "Vivid", "Cinema" or "Dynamic".
See if the ALLBLK app works in the new display mode. If it does, it indicates an issue with the previous display mode setting. Stick with the new mode.
If the issue continues in other display modes as well, proceed to the next troubleshooting steps.

8. Make sure ALLBLK app has all permissions enabled:

Go to Settings - Apps - App permissions or Settings - Accounts and applications - Application permissions
Locate the ALLBLK app in the list and select it. This will show you the permissions available for the app.
Ensure options like "Storage", "Content access" and "Data access" are enabled or allowed. Disable and re-enable if needed.
Try accessing the ALLBLK app again to see if enabling all app permissions resolved the issue.

9. Clear the cache and data for the ALLBLK app:

Go to Settings - Apps - Application manager or Settings - Accounts and applications - Application manager
Locate the ALLBLK app and select it. Choose "Clear cache" or "Delete app cache". Confirm to clear the cache.
Then select "Clear data" or "Delete app data". Confirm to clear the app data.
This will reset the ALLBLK app to default settings and refresh it. Try accessing the app again to see if the issue is now resolved.

10. Reset your Samsung TV to factory settings:

Navigate to Settings - Support - Self Diagnosis or Settings - General - Reset.
Select "Reset Smart Hub" or "Reset to initial settings". This will reset your TV's Smart Hub platform and settings. Confirm reset.
Or select "Reset to factory settings". This performs a hard reset of your TV to default factory settings. Confirm reset and follow on-screen prompts.
After the reset, set up your TV again and try accessing the ALLBLK app to determine if performing a reset resolved the issue.

11. Ensure TV's input source is set correctly:

Go to the source menu or source settings on your Samsung TV. This displays options like HDMI 1, HDMI 2, TV, etc.
Make sure "TV" or the input with the Smart TV features is selected. If a different input like HDMI is selected, it can affect certain apps.
Select the "TV" input. Then try accessing the Smart TV interface and ALLBLK app again to see if setting the correct source input resolved the issue.

12. Check your router and Wi-Fi connectivity:

Restart your Wi-Fi router by turning it off for a few minutes and turning back on. This refreshes the network and connectivity.
Make sure your Samsung TV is within a reasonable range of your Wi-Fi router to get a strong, uninterrupted signal. If not, you may need a Wi-Fi range extender.
Try streaming content on your TV again to determine if resetting the router and improving Wi-Fi connectivity resolved the issue with the ALLBLK app not working.

13. Close background apps and tabs on the TV:

Press the "Home" or "Smart Hub" button on your Samsung TV remote to view currently running apps and tabs.
Find apps like Netflix, Hulu or web browser tabs that are open but not in use. Select them one by one and choose "Close" or "Quit" to close them.
With fewer apps and tabs running actively in the background, this frees up system resources to allow the ALLBLK app and other needed services to function properly. Try the app again to see if this resolved your issue.

14. Disable and re-enable "Smart Hub" on your TV:

Navigate to Settings - Smart features or Settings - Apps - Application manager
Find the "Smart Hub" or "Smart TV" app. Select it and choose to "Disable app" or "Force stop". Confirm to disable "Smart Hub".
Wait for 30 seconds then re-enable "Smart Hub". Go back into the same settings, locate "Smart Hub" and select "Enable app".
Once re-enabled, try accessing the Smart TV interface again including the ALLBLK app to see if disabling and re-enabling resolved your issue.

15. Make sure "Anynet+" (HDMI CEC) is enabled on your TV:

Navigate to Settings - General - Anynet+ or Settings - System > Anynet+ (HDMI CEC)
Ensure "Anynet+" or "HDMI CEC" is enabled. If disabled, select to enable it.
This feature helps control devices connected via HDMI and may be needed for certain streaming apps to function fully.
Try accessing the ALLBLK app again after enabling "Anynet+" to determine if it resolves the issue.

16. Check if the issue occurs on other streaming apps:

Try loading other streaming apps on your Samsung TV like Netflix, Hulu, YouTube, etc.
If other apps seem to be working fine without issues, it likely indicates a problem specifically with the ALLBLK app rather than your TV or network connectivity.
You may need to report the issue to ALLBLK support so they can troubleshoot further and resolve any bugs or glitches with their TV streaming app.

17. Perform a "Smart Hub" reset or restore settings:

Go to Settings - Support - Self diagnosis tools - Reset Smart Hub
Select "Reset Smart Hub" to reset just the Smart TV interface and apps without affecting your TV settings or stored data. Confirm the reset.
Alternatively, select "Restore Smart Hub factory settings". This will reset the Smart Hub to default factory settings. Confirm and follow any on-screen prompts.
After the reset or restore, set up Smart Hub again and check if the ALLBLK app is now working properly.

18. Disable "Auto Power Off" option if enabled:

Navigate to Settings - General - Timers - Auto Power Off
If "Auto Power Off" is enabled, the feature puts streaming apps to sleep after a short period of idle time. Disable this option.
Some streaming apps may not function properly if they are put to sleep in the middle of use. Disabling this auto-sleep feature for the best streaming experience.
Try accessing the ALLBLK app again after disabling "Auto Power Off" to see if it resolves your issue.

19. Make sure Energy Saving mode is not enabled on TV:

Check if "Energy Saving mode" or "Low Power mode" is enabled under Settings > General. If so, select to disable it.
Energy Saving mode modifies certain settings to conserve power, but can negatively impact streaming and Smart TV functions. For the best experience, this mode should remain disabled during streaming.
Try using the ALLBLK app again after disabling Energy Saving mode to determine if it resolves your issues.

20. Check for any service outage with your internet provider:

Contact your internet service provider or check their official website or social media pages for any reported service outages in your area.
There could be a temporary issue with connectivity affecting your access to streaming apps and other internet-based services. Not much can be done from your end in this case except to wait for your provider to resolve the outage.
You may want to also check other internet resources to ensure the issue is not specifically with the ALLBLK service before contacting their support. If ALLBLK seems to be functioning for others, it suggests an issue with your own network connectivity rather than their streaming platform.

21. Hardware issues are rare but possible:

If you have tried all of the previous troubleshooting steps and the ALLBLK app continues to not work properly, it could indicate a hardware defect or component failure on your Samsung TV that requires service.
Some possibilities include issues with the Wi-Fi or Ethernet port, corrupted firmware or problems with the processing components that run streaming apps and software on your TV.
Contact Samsung technical support at https://www.samsung.com/us/support/contact/ for further diagnosis and repair of hardware-related issues. They can determine if service is needed and recommend next steps for getting your TV functioning properly again if there are any hardware defects preventing normal use.
Rather than attempt any advanced hardware repairs yourself, it is best to have your TV serviced by Samsung certified technicians and engineers to avoid damage. They have the proper tools, software and replacement components to diagnose and resolve hardware-level problems that most basic troubleshooting cannot fix.