Redbox App

Redbox App Not Working on LG Smart TV - Explore these 11 Fixes

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In fact, there are a few steps you can take to try and resolve issues with the Redbox app not working properly on your LG Smart TV.

Performing software updates, force closing the app, deleting cache and data, uninstalling and reinstalling the app, and restarting your LG TV can all help to fix temporary glitches with the Redbox app. If the problem continues persistently even after trying these steps, it could indicate a more permanent issue with either the Redbox app software or your LG TV software.

Here are 21 possible fixes for the Redbox app not working on an LG Smart TV:

1. Check for software updates on your LG TV

Go to Settings - General - About This TV - Check for Updates.
Install any available updates.

2. Force close the Redbox app and restart it

Press the Home button and highlight the Redbox app.
Press the down arrow on the remote and select “Exit” or “Force Close”.
Re-open the Redbox app.

3. Delete the cache and data for the Redbox app

Go to Settings - Apps - See All Apps - Select Redbox App.
Select “Delete Cache” and then “Delete Data”.

4. Uninstall and reinstall the Redbox app

Go to Settings - Apps - See All Apps - Select Redbox App.
Select "Uninstall" or "Delete" to remove the app.
Open the LG Content Store and reinstall the Redbox app.

5. Restart your LG Smart TV

Turn off your LG TV and unplug the power cable for 30 seconds.
Plug in and turn the TV back on.

6. Make sure you have a strong internet connection

Ensure your Wi-Fi network is operating properly or your Ethernet cable is securely plugged in.

7. Ensure "Smart TV Services" are enabled

Go to Settings - General - Smart TV Services and make sure the Redbox service is enabled.

8. Check location services for the Redbox app

Go to Settings - Apps - See All Apps - Redbox App - App Settings or Permissions.
Ensure location access is allowed.

9. Make sure any proxy/VPN are disabled

Go to your Wi-Fi router settings page or VPN app and disable any proxy or VPN features.

10. Ensure enough storage space for updates

Go to Settings - General - Storage and check that you have enough free space for any Redbox app updates.
Delete unused apps or media if needed.

11. Disconnect any USB drives

Power off your LG TV. Remove any USB flash drives or hard drives.
Power your LG TV back on.

12. Try a different HDMI port

If using an LG TV Box or streaming stick, plug it into a different HDMI port on your LG TV.

13. Disable "Quick Start+"

Go to Settings - General - Energy Saving - Quick Start+ and disable the option.

14. Check for updates to your LG TV Box or streaming stick

Go to the menu or settings for your LG TV Box or stick and check for any available software updates.
Install updates if found.

15. Disable and re-enable the Redbox app

Go to Settings - Apps - See All Apps - Redbox App.
Select "Disable app" or "Force stop".
Then select "Enable app" to re-enable it.

16. Remove and reseat your LG TV Box or streaming stick

Power off your LG TV.
Remove your LG TV Box or streaming stick from the HDMI port.
Wait 30 seconds then re-insert it into the HDMI port.
Power on your LG TV.

17. Factory reset your LG Smart TV

Go to Settings - General - Reset to Factory Defaults.
Follow the prompts to perform a factory reset of your LG TV. Sign in to your accounts again and re-set up the TV.

18. Get a replacement LG TV Box or streaming stick

If you've tried other fixes and the issue persists, you may need to contact the support for your LG TV Box or streaming stick for a possible replacement.

19. Contact Redbox or LG support

As a last resort, you may need to reach out to Redbox support or LG support for help troubleshooting issues specific to your LG TV model and the Redbox app. Provide details of the fixes you have already tried.
They may need to investigate further and provide additional steps or patches to resolve the problem.

However, following the steps outlined above should resolve most common problems with the Redbox app not working as expected on your LG Smart TV.