Britbox app Not Working on Samsung Smart TVs - 11 Proven Fixes

Britbox app Not Working on Samsung Smart TVs - 11 Proven Fixes

In fact, Many users have reported experiencing issues with the app on their Samsung Smart TVs, ranging from freezing to complete failure to launch. Fortunately, this guide covers some effective tips you can take to get the app up and running again.

 

13 methods you can use to fix the app and get it working again:

  • Check for Updates: Before you do anything else, check to see if the BritBox app has any available updates. In most cases, the latest version of the app will fix any issues you're having.
  • Restart the TV: A simple restart of the TV can often fix minor problems with the app.
  • Uninstall and Reinstall the App: If restarting your TV doesn't work, try uninstalling and reinstalling the BritBox app.
  • Clear Cache and Data: If you’re having compatibility issues, it may help to clear the app’s cache and data.
  • Check Your Internet Connection: Make sure your internet connection is strong and stable before trying to stream content on the BritBox app.
  • Enable HDMI-CEC: Try enabling HDMI-CEC on your TV to see if it helps with streaming issues.
  • Reset Smart Hub: Resetting the Smart Hub may also fix app-related problems.
  • Try an Alternative Network: If you’re having trouble with your home network, try connecting to an alternative network (e.g. a cellular network) to see if it helps.
  • Update Samsung Software: Make sure your Samsung TV’s software is up to date.
  • Check Your Subscription: If you’re having difficulty streaming content, make sure your subscription is still active and that you’re logged in with the correct account.
  • Check Your Firewall Settings: Check your firewall settings and make sure that the BritBox app is not being blocked.
  • Check Your TV’s Settings: Make sure your TV’s settings are set up correctly for streaming content.
  • Replace Cables: Try replacing any worn or damaged cables to ensure a stable connection.