Haystack News is a great way to stay up-to-date on the latest news and information. However, there are times when the Haystack News app on Samsung Smart TVs can stop working. 


If you're experiencing this issue, there are a few things you can do to try to fix it as provided by our Smart Home Experts.



How to fix Haystack News App Not Working on Samsung Smart TV ?


1. Ensure Your Samsung TV Is Compatible To Work With Haystack News App

To Watch the Haystack News app, your Samsung smart TV must be from 2015 or a more recent model, using Samsung's Tizen OS. Your Samsung TV's year and version of the operating system can be found on their website here.

Not sure what to do with your older Samsung TV that was made before 2015 ? To enable streaming of Haystack News, your best option would be to purchase a Fire TV Stick or a Roku streaming stick. These streaming devices can be connected to any TV (smart or otherwise) and are simple to use. Plus, they have all the major streaming apps. To get the most bang for your buck, a streaming stick is the way to go.


2. Power Cycle the Samsung TV

App issues are frequently brought on by random TV software glitches. Similar to nearly all software issues, the most successful method to fix the problem is to switch it off and turn it back on. Restarting the Samsung TV is the simplest way to get TV apps running again.

Pressing the power button on the remote won't actually turn off your TV, it just sets it into standby mode which won't force a restart of your active app. If you want to force a restart of your Samsung TV, there are two ways to do this. 


Performing a restart of your TV with the remote
  • Make sure the TV is on and not in standby mode by pressing the power button on your remote and keeping it held until the power comes back on. Then, press the Home button.
  • Restart the app you wanted to use (Such as Haystack News app).
Restart the TV manually
  • Detach the power cable from the wall or surge protector.
  • Pause for two minutes.
  • Rattach the power cord and switch the TV on.
  • Press the Home button.
  • Select the app (For example, Haystack News App).


It's wise to keep these instructions handy; most TV problems can be resolved with a good restart.


3. Perform an Internet Speed Test

If you notice buffering issues with Haystack News or other streaming applications, there is a chance your internet may be too slow or unreliable. You can run an internet speed test on your device to make sure it is connected to the same Wi-Fi network as your TV. Be sure to turn off mobile data to double check this.

You'll need certain streaming speeds to watch movies. The required speeds are 3-4 Mbps for standard streaming and 5-8 Mbps for HD, but if your speeds are not at those speeds then it's time to troubleshoot:

  • See if there are any external interferences like too many walls between the router and the TV. 
  • Also restart the router and modem.
  • Contact your internet provider to make sure there are no network problems or if you need an upgrade.


4. Restart Your Modem and Router

When having trouble with your TV or the Haystack News app, the likely issue is with your local Wi-Fi network. To quickly solve the problem, restarting your entire network is the most efficient option; furthermore, doing this once a month will keep your network in optimal condition.

Okay, let's get started. 

But, first off, check to ensure nobody in your home is currently using the internet. This procedure will require a reboot of the network that will temporarily shut down the internet for around five minutes.

Alright, let's begin. 

  • Disconnect your router and modem's power cables.
  • Allow 30 seconds to pass.
  • Reconnect the power cords.
  • Permit several minutes for the modem and router to boot up.

Once the TV is connected to the network again, try running the Haystack News app. If when the speeds were tested previously, they were slow, it is a good idea to re-test. Restarting the router frequently can temporarily increase the speed, but it will not completely resolve all underlying issues.


5. Perform Samsung TV Firmware Update

For improved app performance on your Samsung smart TV, firmware updates are often the answer. These updates are generally done automatically, however you do have the option to manually perform a firmware update as a last resort. This is not typically necessary, yet it is available if the automatic updates fail.

To update your Samsung TV's firmware through the smart hub: 

  • Press Home button on the remote.
  • Click Settings in smart hub menu.
  • Choose the Software Update tab.
  • Hit Update Now
  • Wait for the download to complete, and install update following the on-screen directions. 
  • Finally, when the firmware is updated, attempt to try the Haystack News app again.


6. Purge Your Haystack News App Cache

On Samsung TVs, rather than reinstalling an app, you can clear its cache, which is similar to deleting the cookies from your web browser. Doing this will frequently solve unexpected technical problems with the app.

  • Using the remote control to your Samsung TV, press the Home button to launch the smart hub. 
  • Afterward, select Settings in the menu.
  • Click the Apps tab. 
  • Choose System Apps.
  • Now, select the Haystack News app. 
  • Once you have done so, click Clear Cache and then hit OK to verify.


7. Delete and Install Haystack News App again

If you're having troubles with your app, deleting the cache should put an end to the glitches. If not, you'll need to do a full reinstall by deleting the app and then reinstalling it anew.


To delete the Haystack News app:
  • Using your Samsung TV remote, press the Home button.
  • Then select Apps from the on-screen menu. 
  • Click Settings and select the Haystack News App. 
  • After that, click Delete and press Delete in the pop-up to confirm the removal.


To reinstall the Haystack News app:
  • Press the Home button on your Samsung TV remote control.
  • Next, select Apps from the displayed menu.
  • Select the Search icon (the magnifying glass) in the Apps selection.
  • Then, type Haystack News in the search box.
  • Now, press the Install button.
  • Finally,  try the Haystack News app again and then sign into the Haystack News app since it can't keep the information from the prior installment.


8. Turn Off Your VPN if applicable

If you are already Using a virtual private network (VPN), you should be safe in regards to this step. On the other hand, if a VPN is a foreign concept to you, it can be assumed you are not using one. 

As a measure, most of video applications and streaming services attempt to avoid VPN traffic; hence, if Haystack News App cannot access a VPN, it is feasible that access to streaming media is blocked.

To see if this works, the easiest option is to deactivate the VPN and then retest the connection.


9. Try Haystack News App on a Different Device

Before we turn to our last resort of action, let's look into how common this problem may be. Try opening Haystack News on any other device connected to your network or your computer. If Haystack News runs on all other machines except your TV, it's time to call the Samsung customer service.

If Haystack News is not functional on any of your devices, the issue might be stemming from either your Haystack News account or Haystack's web servers.


10. Determine the Status of Haystack News Server

Check Twitter to see if you're the only one with trouble accessing Haystack News. It's likely a localized issue that can be quickly fixed. 

But if nothing turns up, contact Haystack Support for more details. They'll have the most updated info available.


11. Reset Your TV to Its Factory Settings

Our easy fixes didn't work, so let's do a factory reset. That will delete all of your TV settings, including those for Haystack News. This could rectify your Haystack News streaming hiccups, but you have to remember that it requires wiping the data and settings.


To do this:

  • Utilize your Samsung TV's remote control to access the smart hub.
  • Then open the Settings menu. 
  • Access the General tab (or Support > Self Diagnosis on some TVs) and select Reset
  • A PIN may be requested, but if it is, just enter the code 0000 or your personal PIN. 
  • Finish the reset process by clicking OK.

Give Haystack News app another go! You should have worked out most software and firmware problems that may have been causing it to not run on your Samsung TV.


In fact, there are a few common steps you can try to fix issues with the Haystack News app not working properly on your Samsung Smart TV.


Software updates, reinstalling the app, restarting the TV and reauthorizing your account are some of the solutions that can help resolve problems accessing the streaming news service.


Haystack News is constantly improving their app, so it's a good idea to check for any updates to the app or your Samsung TV software regularly.


Here are 15 possible fixes for Haystack News not working on Samsung Smart TV:


1. Check for software updates
  • Go to Settings menu on your Samsung TV
  • Select "Software Update" or "Update TV Software" option
  • Install any available updates


2. Uninstall and reinstall the Haystack News app
  • Go to the Samsung Smart Hub app store on your TV
  • Select the Haystack News app and choose "Uninstall"
  • Select "Delete browsing information" to perform a clean uninstall
  • Reinstall the Haystack News app from the Samsung app store


3. Restart your Samsung Smart TV
  • Turn off your Samsung TV using the power button on the remote
  • Leave the TV off for at least 5 minutes
  • Turn your TV back on and check if Haystack News is working
4. Check for system software and firmware updates
  • Visit the Samsung support website and enter your TV model number
  • Check if any firmware or software updates are available for your specific TV model
  • Follow any prompts to download and install the updates


5. Reauthorize the Haystack News app

  • Open the Haystack News app on your Samsung TV
  • Select the "Sign out" or "Log out" option to sign out of the app
  • Then select "Sign in" or "Log in" and enter your account credentials again to reauthorize the app


6. Reset your Samsung Smart TV to factory default settings
  • Go to the "Settings" menu on your TV and select "Reset" or "Reset TV"
  • Choose "Reset to factory settings" and then "Reset" to confirm
  • Your TV will restart with default software, you'll have to set up the TV again


7. Clear the cache and data for the Haystack News app
  • Go to the "Apps" section in the Settings menu on your Samsung TV
  • Select the Haystack News app
  • Choose "Clear cache" and "Clear data" to delete
  • The app data and temporary files will be deleted, you may need to sign in again


8. Disable and re-enable the Haystack News app
  • Go to the "Apps" section in the Settings menu
  • Select the Haystack News app and choose "Disable app"
  • Then select the Haystack News app again and choose "Enable app" to re-enable it.


9. Check your internet connection and router
  • Make sure your router is connected and Wi-Fi is turned on
  • Check if you can access the internet from other devices, if not there may an internet service issue
  • Reboot your router by turning it off for 5 minutes and turning back on


10. Update the router firmware
  • Access your router administration page, usually by entering your router IP address into a web browser
  • Check if there are any available firmware updates for your router
  • Follow prompts to download and install the latest update which can often fix connectivity bugs


11. Reset your router to factory default settings
  • Access your router administration page, usually by entering your router IP address into a web browser
  • Look for an option like "Reset to default" or "Factory reset"
  • Select this option and confirm to reset your router to default factory settings
  • You will have to set up your Wi-Fi network name and password again


12. Try using a wired Ethernet connection


  • Connect an Ethernet cable from your router to the Ethernet port on the back of your Samsung Smart TV
  • The wired connection bypasses your Wi-Fi and can fix any wireless connectivity issues



If none of these steps work to fix Haystack News on your Samsung Smart TV, you may need to contact Samsung support for further troubleshooting help. They may be able to diagnose if there are any hardware or software problems with your specific TV model that require servicing. 


But in most cases, the steps I outlined above should help get the Haystack News app back up and streaming your favorite news channels once again.