The Pandora app allows you to stream music on your LG TV using the Pandora stations you've created as well as new stations based on songs or artists you like. 

This streaming service works well on most LG Smart TVs, however, some users have reported issues with the Pandora app not working properly on their LG TV. 

Here at Smart Home Apt, we shall look into are a few effective ways you can try to fix the Pandora app not working on your LG Smart TV.



Common reasons why you may experience problems with the Pandora app on your LG TV:

  • Outdated Pandora App - If you have an older version of the Pandora app installed on your LG TV, it may cause problems with streaming music or logging in. Update the Pandora app to the latest version available in the LG Content Store or app store on your TV. An outdated app is one of the most common reasons for streaming issues.
  • Internet Connection Problems - Slow Wi-Fi, network congestion or an unstable internet connection can interfere with streaming music from the Pandora app on your LG TV. Refresh your Wi-Fi connection on the TV, move your router closer to the TV if possible and make sure you have a fast, reliable internet connection for streaming Pandora.
  • LG TV Software Outdated - Outdated firmware or software on your LG Smart TV can also sometimes cause app issues. Go to your TV's Settings to check for available updates for your specific TV model and install the updates. This refreshes the software and often fixes app problems.
  • Account Sign-In Issues - If you're unable to sign in to your Pandora account within the LG TV app, it will prevent you from streaming any music. Sign out of the app completely, then sign back in with your correct Pandora username and password to resolve sign-in issues.
  • Temporary Technical issues with Pandora Service - Occasionally, there may be temporary interruptions with the Pandora music service which affects the streaming app on devices like LG Smart TVs. The problem is often temporary on Pandora's end.
  • Other Software Bugs or Glitches - There is a possibility there may be other software bugs, glitches or technical issues with your LG TV model that is causing problems with the Pandora app. These types of issues are typically uncovered during the troubleshooting process.


How to fix Pandora app not working on LG Smart TV ?

1. Ensure That Your LG TV Is Compatible With Pandora

To use the Pandora app, your LG smart TV must be from the year 2015 or newer, and it must run on LG's webOS. You can determine the year of your TV by checking its model number, which can be found either in the system menu or on a sticker on the back of the TV. For more information on how to do this, see the instructions here.

If you have an LG TV from before 2015, a streaming stick is the most cost-effective and straightforward option compared to replacing the TV.

You can access Pandora on any television, whether it is a smart TV or not, by adding either a Fire TV Stick or a Roku streaming stick. Both of these devices are simple to use and come with a variety of popular streaming apps.


2. Power Cycle LG TV

If you are experiencing issues with your app, it could be due to random software glitches. The most effective way to solve this problem is to turn the TV off and then back on again.

When you press the power button on your LG webOS TV, it does not actually reboot the device. Instead, it puts the TV into standby mode, which allows for faster starts but can result in software issues accumulating over time.

You can force your LG TV to reboot fully by following these steps: 

  • Unplug your LG TV from the power outlet.
  • Then press and hold the power button on the device itself for at least sixty seconds. 
  • After that, reconnect your TV to the wall socket.


Give the Pandora app another go. Refer to these instructions if needed; restarting often helps to clear up common TV issues.


3. Test Your Internet Connection Speed

Poor internet connection can cause buffering difficulties with apps like Pandora, as well as video and streaming services. In some cases, it can even be too slow or unreliable to establish a connection with the Pandora servers.

To check your internet speed, you can run an Online Test on your computer or mobile device. Ensure that the device you're using is connected to the same network as your TV. If you're testing on your phone, make sure to turn off mobile data and only connect to Wi-Fi.

To ensure smooth streaming, you should have speeds of at least 3–4 Mbps for standard streaming and 5–8 Mbps for HD. If your internet connection is slower than the recommended speeds, you can take the following steps to improve it:

  • Examine potential sources of interference, such as an excessive amount of walls between your router and TV. 
  • Reboot your router and modem (see the next tip). 
  • Contact your internet provider to determine if there are any network issues or if you require an upgrade.


4. Reboot your router and modem

It is likely that the issue is with your local Wi-Fi network, not with your TV or the Pandora app.

Rather than spend time trying to troubleshoot each individual network issue, it’s much simpler to just reset your entire network. Doing this once a month can help keep everything running smoothly.

Ensure that no one in your home is currently using the internet before proceeding. This process will cause all internet and network connections to be disabled for approximately five minutes while the system reboots.

Alright, let's begin:

  • Disconnect the power cables from your modem and router.
  • Allow thirty 30 seconds to pass.
  • Reconnect the power cables.
  • Wait a short while for the modem and router to turn on.


If your TV is reconnected to the network, attempt to launch the Pandora app. Additionally, if you experienced slow speeds while running the initial test, it would be wise to run another test now. Restarting your router may momentarily help improve speeds, but it will not eliminate any fundamental issues.


5. Perform LG TV Firmware Update

Firmware updates can be just as effective as app updates in resolving issues with your TV app.

LG smart TVs are equipped with an auto-update feature, though you can also manually initiate a firmware update. This is generally an unnecessary action, but it is useful to have this feature in case the automatic update has been disabled or is not functioning correctly without you knowing.

To do this:

  • Press the Settings button on your remote.
  • Then select All Settings in the menu. 
  • Open the General tab and select About this TV
  • Select Check for updates and wait for the update to finish installing. 
  • Finally, follow the instructions in the General tab to power cycle your TV.


After updating the firmware, attempt to use the Pandora app again.


6. Delete and Reinstall the latest version of the Pandora app

Reinstalling the app is an easy way to clear its data and potentially resolve the issue. Clearing the cache manually is also an option, but reinstalling the app is simpler.

To get Pandora back on your TV, you'll need to remove it first and then install it again.


To delete the Pandora app using your remote:
  • Press the Home button.
  • Then navigate to the Pandora app and select and hold the icon
  • Now, you will find a trash bin icon - click this and then press 'Yes' in the pop-up to confirm the deletion.


To Reinstall Pandora on your LG TV:
  • Press the Home button on your remote.
  • Then navigate to and select the LG Content Store
  • Select the search icon (magnifying glass) in the top right of the screen and enter "Pandora" in the search box. 
  • Select Pandora from the search results and press the Install button.

Try the Pandora app and Input your login credentials again. This time, since you reinstalled, your previous login information will not carry over.


7. Agree to LG's User Agreements

In order to take advantage of LG's features and apps, you must accept all of the applicable license agreements.

Do the following:

  • Press the Settings button on your remote.
  • Go to All Settings and open the General tab.
  • Select About this TV and click User Agreements.
  • Make sure Accept All has been selected.


8. Check the TV Location Settings

Certain streaming content and apps are limited based on one's location within the country or globally.

Streaming apps like Pandora can use your location to tailor content to your preferences. To ensure accuracy, these apps may verify your location through your LG TV, which has its own location setting.

To do this:

  • Press the Settings button on your remote.
  • Navigate to the General tab in All Settings. 
  • Then select System and click on Location
  • Ensure that the zip code is set to your current location.


9. Turn Off VPN if applicable

Most video applications and streaming services attempt to prevent access via VPN. Should you find that your VPN is blocked by Pandora, your streaming content may be unavailable. To test if this is the case, you can try the connection again with the VPN turned off.


10. Try Pandora on a different Device

If you are having trouble opening Pandora on your TV, first try accessing it on your computer or any other device connected to your network. 

If it works on your other devices but not on the TV, contact LG support . 

However, if Pandora isn't working on any of your devices, the issue might be with your Pandora account or with Pandora's servers.


11. Find out the status of the Pandora Server

Using Downdetector, you can check if other users in your area are having issues with Pandora. Oftentimes, Pandora outages are local and can be quickly resolved.

If you can't find anything on Downdetector, it’s probably time to contact Pandora support or check Pandora official Twitter page for a more up-to-date information.


12. Perform Factory Reset on Your TV

It's time to give a factory reset a go as we have exhausted all of the easy solutions. This will wipe out all the settings and data on the TV, including those of the Pandora app. However, this drastic measure may just be the ticket to resolving the streaming app troubles.

To do this:

  • Press the Settings button on your remote control.
  • Navigate to All Settings.
  • Select the General tab.
  • Choose Reset to Initial Settings.
  • Click OK to confirm the reset.


Attempt to launch the Pandora app again. This should address any software or firmware issues that have been preventing it from operating on your LG TV.


In fact, there are several potential solutions to try if you experience issues with the Pandora music streaming app on your LG Smart TV.

With patience and by methodically trying the recommended steps, you should be able to get the Pandora music streaming app working properly again on your LG Smart TV. Most issues with streaming apps on connected devices can be resolved with relatively simple troubleshooting, software updates or by rebooting devices to refresh connections. 



Here are 20 methods to resolve Pandora app not working on LG Smart TV:


1. Restart your LG Smart TV. Restarting the TV refreshes the software and fixes temporary issues with apps.


2. Check for Pandora app updates. Outdated apps can cause issues. Update Pandora to the latest version.


3. Uninstall and reinstall the Pandora app. Uninstall the app, then reinstall the latest version from the LG Content Store.


4. Refresh your Wi-Fi connection. Go to Settings > Network and refresh Wi-Fi or restart the network adapter.


5. Check for LG TV software updates. Outdated software can cause app issues. Install available updates for your TV model.


6. Reset audio settings. Issues with audio output may affect streaming apps. Go to Settings > Sound and reset audio settings to default.


7. Reset picture settings. Go to Settings > Picture and reset picture mode and all adjustments to default values.


8. Reset your LG TV to default settings. Go to Settings > General > Reset to default and reset Eco solution, Bluetooth, Wi-Fi Direct and other options.


9. Disable and re-enable apps. Go to Settings > General > Apps, select Pandora and disable, wait 30 seconds, then re-enable the app.


10. Sign out of Pandora and sign back in. Go to Settings > Apps > Pandora and select Sign Out to sign out of your Pandora account on the app. Then sign back in.


11. Make sure the internet connection is strong. Slow connectivity issues can affect streaming apps. Check Wi-Fi signal strength and router placement.


12.  Check if Pandora is down. Pandora service outages can affect the TV app. See to check if Pandora service is currently experiencing interruptions.


13. Check if the Pandora app has a bug. See Pandora's support forums or do a web search to see if other LG Smart TV users are reporting issues with the Pandora app. It could indicate an app bug.


14. Check for router firmware updates. Outdated router firmware can sometimes cause streaming issues. Log into your Wi-Fi router and install the latest firmware update.


15. Reset your Wi-Fi router. If updating firmware does not help, resetting your router to factory defaults may refresh the connection and fix any issues. Check your router's manual for reset instructions.


16. Try using an Ethernet connection. If possible, connect your LG TV to your router using an Ethernet cable instead of Wi-Fi to ensure a stable, high-speed connection for streaming Pandora.


17. Clear your TV's cache and data. Go to Settings > General > System And clear the Cache and Download Data on your LG Smart TV to refresh the device and free up storage space that could affect streaming.


18. Perform a power reset. Unplug your LG TV from power for at least 2 minutes, then plug it back in. This hard resets the device and can fix software issues causing problems.


19. Reset your LG TV to factory defaults. As a last resort, you can perform a factory data reset of your LG Smart TV. Go to Settings > General > Reset to Initialize to reset the TV to like-new factory state and default settings. This will remove all accounts, apps and settings from the TV.


20. Contact LG Support. If all else fails, you may need to contact LG Technical Support for help diagnosing and fixing issues with the Pandora app on your specific LG Smart TV model. They can remotely troubleshoot or walk you through other solutions.