Movies Anywhere is a great way to watch your favorite movies anytime, anywhere on your Samsung Smart TV Only available to U.S. residents aged 13 or older. 

However, it can be frustrating when it suddenly stops working. many users have also reported facing several issues when using the Movies Anywhere app on their TV. These include not being able to launch the app properly, lagging or buffering while streaming, the app crashing or freezing, and to mention but a few.

Fortunately, here at Smart Home Apt , there are some tips you can try to fix this issue and get Movies Anywhere back up and running on your Samsung Smart TV.



How to fix Movies Anywhere app not working on Samsung Smart TV ?

1. Ensure That Your Samsung TV Is Compatible With Movies Anywhere

To access Movies Anywhere with your Samsung smart TV, you need to be sure that it is a 2017 model or newer and runs the Tizen operating system. You can find the year and OS version of your Samsung TV on their website.

If you have a Samsung TV from before 2017, it would be cheaper and easier to add a streaming stick rather than replacing the entire TV.

You can watch Movies Anywhere on any TV, be it smart or traditional, by connecting either a Fire TV Stick or a Roku streaming stick. Both of these devices are simple to use and offer access to all major streaming apps.


2. Power Cycle Samsung TV

Issues with applications can be caused by random software malfunctions on TVs. To address this problem, the best course of action is to restart the TV.

To properly restart Samsung TV apps, you should first put the TV into standby mode by pressing the power button on the remote. Then, disconnect the power cable from the TV, wait a few seconds, and plug it back in. This will force a restart of the TV and all active apps, allowing them to run properly.

There are two methods for restarting a Samsung TV: a soft reset, and a hard reset. A soft reset requires the user to unplug the TV for a few moments before plugging it back in. A hard reset requires a user to access the TV's menu and reset the TV from there.


To Restart your TV using the remote:
  • Ensure your TV is powered on and not in standby mode. 
  • Press and hold the power button on your remote until the TV turns off and the power comes back on. 
  • Then press the Home button and launch Movies Anywhere app.


To restart your TV manually:
  • Unplug the power cord from the wall outlet or surge protector. 
  • Allow two minutes to pass before plugging it back in and turning it on. 
  • Once it is on, press the Home button and select Movies Anywhere app.


Try restarting the Movies Anywhere app; it often resolves many TV bugs. If that doesn't work, keep these instructions close by for future reference.


3. Test the Speed of Your Internet Connection

Movies Anywhere and other video streaming applications may experience buffering problems when the internet connection is slow. In some cases, the connection may be too slow or unreliable to connect to the Movies Anywhere servers.

You can check the speed of your internet connection by performing an Internet Speed Test on your laptop, desktop computer, or smartphone. Make sure the device is connected to the same network as your TV. If you are using your phone, disable mobile data and switch to Wi-Fi only.

If your internet connection's download speeds are slower than 3-4 Mbps for standard streaming and 5-8 Mbps for HD streaming, you will need to take steps to improve it:

  • Investigate potential causes of interference or disruption (e.g., multiple walls between your router and television). 
  • Reboot your router and modem (see the Next tip). 
  • Reach out to your internet service provider to determine if there are any network issues or if you need to upgrade your plan.


4. Restart Router

If you're having trouble streaming with the Movies Anywhere app on your TV, the issue may often be with your local Wi-Fi network, rather than the TV itself or the app.

Rather than attempting to troubleshoot any possible network issues, it's generally easier to simply restart your network. This should be done at least once a month to ensure your network is performing optimally. Doing so can help to resolve any potential problems.

Before beginning, ensure that no one in your household is currently using the internet. This process will cause a shut down of all network and internet connections for approximately five minutes during the reboot.

Let's begin! 

  • Unplug the power cables from your router and modem, then wait 30 seconds. 
  • Afterwards, plug the power cables back in and wait a few minutes for your modem and router to boot up.


If your TV is reconnected to the network, try launching the Movies Anywhere app. If your internet speeds were slow when you tested them previously, now is a great time to run another test. Restarting your router can often give you a temporary speed boost, but it won't fix every issue.


5. Perform Samsung TV Firmware Update

Updating your firmware can help resolve any issues with your TV apps, similarly to how updating apps can.

Although Samsung smart TVs typically update themselves automatically, there is also an option to manually force a firmware update. This is a helpful backup measure, in the event that the automatic updates fail without providing any notification.


To update your Samsung TV:
  • Press the Home button on your remote control to open the smart hub. 
  • Then, select Settings in the menu and the Software Update tab. 
  • Click Update Now and wait for the download to finish. Finally, follow the on-screen instructions to complete the installation.


After updating the firmware, give the Movies Anywhere app another go.


6. Clear Cache for Your Movies Anywhere App

Rather than reinstalling the app on Samsung TVs, you can clear the app's cache. This is similar to deleting the cookies from your internet browser and often helps to resolve random issues with the app.

To do this:

  • Press the Home button on your Samsung TV's remote control to open the Smart Hub. 
  • Navigate to Settings in the Smart Hub menu.
  • Then select the Apps tab. 
  • Select System Apps, then choose the Movies Anywhere app. 
  • Click Clear Cache and press OK to confirm.
7. Reinstall Movies Anywhere App

If your app is having glitches, the first thing you should do is clear the cache. This may be enough to fix the issue; however, if the problem persists, you will have to delete the app and reinstall it.


To delete the Movies Anywhere app:
  • Using the Samsung TV remote, press the Home button. 
  • From the on-screen menu, select Apps and then click Settings
  • Navigate to the Movies Anywhere App and select Delete
  • To confirm, press Delete in the pop-up.


To reinstall the Movies Anywhere app:
  • Use the Samsung TV remote to press the Home button. 
  • Then, navigate to the Apps menu on the on-screen display. 
  • Look for the Search icon, which is usually a magnifying glass, and click on it. 
  • Type in "Movies Anywhere" in the search box.
  • Press the Install button to finish the process.

Give Movies Anywhere another go! 

You will have to input your login details since they won't be transferred from the previous installation.


8. Turn Off VPN if applicable

If you are using a VPN with Movies Anywhere and are experiencing difficulty streaming content, it is likely that your VPN traffic has been blocked. To determine if this is the case, try disabling the VPN and attempting to connect again.


9. See if Movies Anywhere works on another device

If you still have difficulties using Movies Anywhere on your TV, then check if it works on other devices on your network. 

If it does, it's time to reach out to Samsung support . 

However, if Movies Anywhere app isn't working on your other devices, the issue may lie with your Movies Anywhere account or the Movies Anywhere servers.


10. Find out if the Movies Anywhere Server is running

You can use Downdetector to check if there are any issues with the Movies Anywhere service in your area. Generally, these outages tend to be local and are resolved quickly.

If you can't find anything on Downdetector, it's probably time to check Movies Anywhere Twitter support page or Movies Anywhere support  for a more up-to-date information.


11. Factory Reset Your TV to Its original Settings

It's time to attempt a final solution: a factory reset. This will delete all of your TV's settings, including Movies Anywhere app data. Although this will erase the settings and data for the app, it might be the solution to your streaming app troubles.


To reset your Samsung TV:
  • Press the Home button on your remote control to open the Smart Hub. 
  • Navigate to the Settings menu.
  • Then open the General tab (or Support -> Self Diagnosis on some TVs). 
  • Select Reset and, if prompted, enter your PIN or use the default of 0000
  • Finally, confirm the reset process by clicking OK.

Attempt to open the Movies Anywhere app again on your Samsung TV. This should address any possible software or firmware issues that were preventing the app from running.


By following the tips provided in this guide, you should be able to get Movies Anywhere App back up and running on your Samsung Smart TV. 


Here are 20 ways to fix Movies Anywhere stopped working on Samsung Smart TV:


1. Update Movies Anywhere: If Movies Anywhere isn’t working, it’s possible that the app needs to be updated. Make sure you have the latest version of Movies Anywhere installed on your Samsung Smart TV.


2. Restart Your TV: Try restarting your Samsung Smart TV to see if that resolves the issue.


3. Restart the Movies Anywhere App: If restarting your TV doesn’t work, try restarting the Movies Anywhere app.


4. Clear the Cache and Data: Clearing the cache and data of the Movies Anywhere app can help resolve many issues.


5. Uninstall and Reinstall the App: If the above steps don’t work, try uninstalling and reinstalling the Movies Anywhere app.


6. Check Your Internet Connection: Make sure your internet connection is stable and running properly.


7. Check for Any Network Issues: Check for any network issues that may be causing the Movies Anywhere app to not work properly.


8. Check for Any Outages: Check to see if there are any outages that may be causing the Movies Anywhere app to not work properly.


9. Check for Any Server Issues: Check to see if there are any server issues that may be causing the Movies Anywhere app to not work properly.


10. Check Your Firewall Settings: Make sure your firewall settings are properly configured and are not blocking the Movies Anywhere app.


11. Reset Your Smart Hub: Try resetting your Smart Hub to see if that resolves the issue.


12. Reset Your Network: Try resetting your network to see if that resolves the issue.


13. Log Out and Log Back In: Log out of the Movies Anywhere app and then log back in.


14. Contact Movies Anywhere Support: If none of the above steps work, contact Movies Anywhere support for assistance.


15. Disable Ad Blockers: If you have any ad blockers installed, try disabling them to see if that resolves the issue.


16. Update Your TV Software: Make sure you have the latest software version installed on your Samsung Smart TV.


17. Connect to a Different Network: If you’re connected to a public or shared network, try connecting to a different network.


18. Check for Any Interference: Check for any interference that may be causing the Movies Anywhere app to not work properly.


19. Try a Different Device: Try using a different device to see if the Movies Anywhere app works on it.


20. Try a Different Streaming Service: If none of the above steps work, try a different streaming service such as Netflix or Hulu.