Haystack News is a free streaming news app that offers a variety of news sources, including local, national, and international news. The app is available on a variety of devices, including Vizio Smart TVs. 


However, some users have reported problems with the Haystack News app on their Vizio TVs. 


Here are 10 quick fixes provided by our Smart Home Experts that you can try if Haystack News is not working on your Vizio Smart TV.




How to fix Haystack News App Not Working on Vizio Smart TV ?


1. Check That Your Vizio TV Is Compatible With Haystack News App

The Haystack News app is only compatible with Vizio smart TVs from 2016 or more recent that run Vizio's SmartCast OS. You can determine the year by looking at the model number, which is present either in the system menu or on a sticker of the back of the TV. This number will usually start with V60-K2.

The model year is determined by the last letter; D being 2016, E representing 2017, F standing for 2018, and so forth.

In regards to Vizio TVs produced before 2016, you will need to replace the TV or acquire a streaming stick in order to experience the capabilities of Haystack News. Both the Fire TV Stick and the Roku streaming stick are economically friendly solutions that are straightforward to utilize, while affording access to the most popular streaming apps. 


2. Power Cycle the Vizio TV

Apps issues are oftentimes caused by random software glitches with TV's. As with any software problems, the most efficient solution is to turn it off, wait, and turn it back on.

Rather than turning off, your Vizio SmartCast TV goes into standby mode when you press the power button. This speeds up the on process, yet can gradually accumulate software bugs.

If you wish to fully reboot your Vizio TV, all you must do is:

  • Unplug the TV from the wall socket.
  • Wait two minutes before plugging it back in and turning it on. 

Doing this should take care of most TV related bugs. You should  keep these instructions handy, for future reference.


3. Determine Your Internet Speed

If you are experiencing buffering and lagging with Haystack News and other video streaming apps, your internet speed may be too low. Test your internet with an internet speed test and check that your mobile phone and TV are both using the same network connection. You'll want to turn off your phone's mobile data and connect it to the Wi-Fi.

To have standard streaming and HD streaming, you will need to have speeds of a minimum of 3–4 Mbps and 5–8 Mbps, respectively. If your speeds are slower, then some things to do are: 

  • Look for sources of interference (e.g., too many walls blocking the router and TV connection).
  • Reboot your router and modem (check the next point).
  • Get hold of your internet provider and inquire if there could be any network issues or whether you need an upgrade.


4. Restart Your Router and Modem

Performing a reset of your network is generally a better option than isolating and attempting to repair every single network issue when it comes to the problem of your TV or the Haystack News app. Additionally, incorporating this habit into your monthly maintenance checklist is highly recommended; this will make sure that your network is in peak condition.

First off, ensure that there is no one using the internet in your home. You'll want to be aware that the reboot may interfere with your home's internet and network access for around 5 minutes. 

Alright, here's what to do next. 

  • Unplug the power cables to your modem and router. 
  • Let it sit for 30 seconds. 
  • Plug the cables back in, then pause for a couple minutes while the modem and router boot up. 


If you haven’t already done so, after your TV reconnects to the network, go ahead and start the Haystack News app. You might also conduct a new test to double-check your network speeds as they were possibly slow during your initial test. Restarting your router can temporarily boost your network speeds, but may not be the resolution to every issue. 


5. Perform Vizio TV Firmware Update

Vizio SmartCast TVs come equipped with an auto-update feature, however, if things should go wrong it is possible to manually initiate a firmware update. It is a precautionary measure rarely needed, but can be a useful tool in the instance that automatic updates are disabled or fail without notice.

  • With the remote, Press the V button or home button.
  • Once in the menu select System
  • You need to press Check for Updates then wait for your TV to check for an available update. 
  • If one is available, confirm the installation.
  • Finally, try the Haystack News app.


6. Purge the Cache on Your Haystack News App

If issues arise while using apps on your newer Vizio TV, there is an alternative to deleting or upgrading them; you may clear the cache to attain the same effect as deleting cookies from an internet browser, potentially resolving any sudden malfunctions.

  • Using your remote, press the V button or the Home button.
  • Then select System from the menu. 
  • Navigate to Apps and click on System Apps; select Haystack News App and click Clear Cache
  • Press OK and try the Haystack News app once more.


7. Turn Off Your VPN if applicable

This step can be disregarded if you do not make use of a virtual private network (VPN); if you have no knowledge of VPNs, it's likely you don’t use one. For the most part, video apps and streaming services look to block VPN connections, and the Haystack News may have succeeded in blocking some VPNs, so you won't have access to the streaming content.

To troubleshoot the issue, you can check if the connection works when the VPN is off.


8. Try Haystack News App on a Different Device

Before going to the extreme, let's evaluate the reach of the problem. Test Haystack News on any other device that's linked to the same network as your TV. If Haystack News functions properly on the other devices then it's best to get in touch with Vizio support.

In case Haystack News fails to operate on each of your devices, there is a possibility the issue might be with your Haystack News account or Haystack's servers.


9. Investigate the Status of the Haystack News Server

To determine if your local area is affected by Haystack News outages, Twitter provides a way for users to see if other people in their area are having issues. These outages tend to resolve quickly, so it is beneficial to look on Twitter first and then contact Haystack News support for a more up-to-date information.


10. Perform Vizio TV Factory Reset

All simple attempts to solve this issue having been attempted, a factory reset should now be attempted. This will wipe out all settings associated with your television, including those related to the Haystack News app. Doing so may resolve the issues you experienced with the streaming app.

For resetting your TV to its factory default settings:

  • Press the or Home button on your remote. 
  • Select System from the menu.
  • Then locate Reset & Admin
  • Select Reset TV to Factory Defaults.
  • Then, enter the parental code of 0000 and then press Reset
  • Allow a few minutes for the TV to complete the reset and start up once more.

Now try to open Haystack News on your Vizio TV once more. This should address almost any hindrances originating from software or firmware preventing the app from working.


In fact, there are a few common steps you can try to get the Haystack News app working again on your Vizio Smart TV.


Restarting the TV, updating its software and reinstalling the Haystack News app are easy fixes that can resolve many types of issues.


Ensuring your network connection is stable is also important for all your Smart TV features to function properly. 


Here are 14 possible fixes for resolving Haystack News not working on Vizio Smart TV:


1. Restart your Vizio Smart TV:
  • Press and hold the power button on your Vizio TV remote for 5-10 seconds. 
  • This will restart your TV. 
  • Wait for 2-3 minutes as the TV restarts and then try accessing Haystack News app.


2. Update software on Vizio TV:
  • Go to Menu - System - Check for Updates. 
  • Install any available software updates. 
  • Restart your TV after updating and check if Haystack News is working.


3. Reinstall Haystack News app:
  • Go to Apps - See All Apps. 
  • Find Haystack News app and select Delete or Uninstall. 
  • Go to Vizio App Store and reinstall the latest version of Haystack News app. 
  • Open the app to check if it's working.


4. Check network connection:
  • Ensure Wi-Fi is enabled on your Vizio TV and you are connecting to your network. 
  • If using Ethernet cable, ensure it is properly plugged in. 
  • Restart your router and modem and then check Haystack News.


5. Power cycle your router:
  • Turn off your Wi-Fi router for 5 minutes. 
  • Turn it back on and wait 2 minutes. 
  • Turn on your Vizio TV and check if Haystack News is working.


6. Enable auto app updates:
  • Go to Menu - Apps - App Settings - Auto Update Apps - Enable. 
  • This will automatically update Haystack News app and other apps on your TV.


7. Adjust firewall/router for Haystack News:
  • Log into your network router page (usually by entering router's IP in browser). 
  • Look for options like port forwarding or IP filtering and ensure port 443 is open and Haystack News services are allowed. 
  • You may need to contact Vizio or Haystack News support for specific IP addresses to whitelist.


8. Adjust privacy/smart data settings:
  • Go to Menu - System - Reset & Admin - Smart Data - See options like privacy, targeted ads etc. and adjust as needed. 
  • Some settings when disabled may affect functionality of apps like Haystack News.


9. Delete app cache and data:
  • Go to Menu - Apps - See All Apps. 
  • Find Haystack News app and select Storage or Clear Storage/Cache option to delete the app's cached data and settings. 
  • This will reset the app to defaults.


10. Factory reset Vizio TV:
  • Go to Menu - System - Reset & Admin - Factory Reset. 
  • This will erase all data and settings, and restart your TV to factory state. 
  • You will have to reinstall Haystack News app and sign-in again after the reset. 
  • Only do this as a last resort.


11. Use Ethernet cable:
  • Connect an Ethernet cable from your router to the Ethernet port on your Vizio TV. 
  • Go to Menu - Network - Wired Connection to enable the wired network. 
  • Disable Wi-Fi on your TV and check if Haystack News is working via the wired network.


12. Contact your internet service provider:
  • Call your ISP to inquire about any service outages in your area that could be affecting connectivity to your Vizio Smart TV. 
  • Ask them to check if there are any issues with your network setup as well. 
  • They may need to send a technician or reset your equipment to resolve any issues.


13. Unplug other devices from Vizio TV:
  • Unplug any streaming devices, game consoles or other inputs connected to your Vizio TV like Roku, Firestick or gaming systems. 
  • Their connectivity can sometimes interfere with the built-in Smart TV features. 
  • Remove other devices and check if Haystack News is working.


14. Manually enter network password:
  • Go to Menu - Network - Wi-Fi - Enter Wi-Fi password. 
  • Manually type in your network password instead of selecting your Wi-Fi network name. 
  • Connect to the network and check if Haystack News is working.


If all standard fixes don't work, contacting Haystack News support via feedback@haystack.tv is the best way to get help to diagnose and solve the problem so you can get back to using the app. With some patience and troubleshooting, you should be able access Haystack News on your Vizio TV again.