LG Smart TVs are known for their excellent audio and video quality, but sometimes the Apple Music App streaming experience can suffer due to various issues.

As long as the TV is connected to a stable and fast internet connection, the software is up-to-date, the hardware is working properly, and the Apple Music App is compatible with the version of the TV's operating system, streaming should be smooth. If any of these factors are not met, streaming issues are likely to occur.

Here at Smart Home Apt, we shall look into how to resolve Apple Music App streaming issues On LG Smart TV.

Main causes for Apple Music App streaming issues on LG Smart TV

Here are some of the most common causes for Apple Music App streaming issues on LG Smart TV:

1. Poor Network Connection

The most common cause of Apple Music App streaming issues on LG Smart TV is a poor network connection. The streaming experience can be affected if the TV is not connected to a stable and fast internet connection. It is important to ensure that the TV is connected to the fastest available connection to ensure a smooth streaming experience.

2. Outdated Software

Another common cause for Apple Music App streaming issues on LG Smart TV is outdated software. The TV's operating system needs to be up-to-date in order for the Apple Music App to function properly. It is important to check for updates periodically and install them when available.

3. Faulty Hardware

Sometimes, the hardware of the TV can be the cause of Apple Music App streaming issues. This includes the TV's speakers, ports, and other hardware components. If any of the hardware components are faulty, it can cause the Apple Music App to malfunction.

4. Incompatible App Version

If the Apple Music App is not compatible with the version of the TV's operating system, it can cause streaming issues. It is important to make sure that the Apple Music App is compatible with the version of the TV's operating system before attempting to use it.

How to fix Apple Music App Not Working On LG Smart TV ?

Here are some effective fixes for Apple Music App streaming issues on LG Smart TV.

1. Check Your Internet Connection

Buffering issues with Apple Music and other video and streaming apps can be caused by slow internet. In severe cases, your internet may be too slow or unreliable to even connect to the Apple Music servers.

You can check the speed of your internet connection by running a speed test on your computer or mobile phone. Ensure that the device you are using is connected to the same network as your television. Additionally, if you are using a phone, make sure to turn off mobile data and connect only to the Wi-Fi.

If your internet connection has speeds slower than 3-4 Mbps for standard streaming and 5-8 Mbps for HD, you should take steps to increase your speed:

• Investigate potential sources of interference such as a high number of walls between your router and television. 
• To restart your router, refer to the next tip. 
• Additionally, reach out to your internet provider to see if there are any network issues or if an upgrade is necessary.

2. Restart your router and modem

Your TV or the Apple Music app could be functioning properly, but the issue may lie within your local Wi-Fi network.

Rather than spending time diagnosing and attempting to fix any potential network issues, it is much simpler to restart your network. Doing this routinely, approximately once a month, will help to ensure that your network continues to run properly.

Before going ahead, ensure that no one in your home is currently using the internet. This procedure will cause all internet and network connections to be disrupted for approximately five minutes while rebooting.

Alright, let's get going.

• Disconnect the power cords from your modem and router.
• Allow 30 seconds to pass.
• Reconnect the power cords.
• Wait a few minutes for the modem and router to restart.

Once your TV is back online, give the Apple Music app another try. If you previously tested your network speeds and they were low, take this opportunity to run the test again. 

Restarting your router can temporarily increase your speeds, but it won't rectify all underlying issues.

3. Power Cycle or Restart Your LG TV

If you're having trouble with your app, try restarting it. This is usually the most effective way to resolve software glitches, as is the case with most software issues.

When you press the power button on your LG webOS TV, it won't actually reboot the system. Instead, it will enter standby mode, helping to make turning the TV on quicker, but can also result in software bugs accumulating over time.

To reboot your LG TV:

• You must unplug it from the power outlet.
• Then, press and hold the power button on the TV itself (not the remote) for a minimum of 60 seconds.
• Then, plug it back in to the wall outlet.

Give the Apple Music app another shot. It's worth noting that a simple restart of your TV can often fix many technical issues. To make sure you don't forget, you may want to keep these instructions handy.

4. Check for Compatibility

To enjoy Apple Music on your LG Smart TV, you'll need a device from 2018 or later that runs LG's webOS. To find the year of your TV, simply locate the model number in either the system menu or on a sticker on the back. For more detailed instructions, check out this page.

If you own an LG TV from before 2018, you may want to consider purchasing a streaming stick as an affordable and straightforward alternative to replacing the TV.

You can easily enjoy Apple Music on any type of television (smart or regular) by adding either a Fire TV Stick or a Roku streaming stick. Both of these are user-friendly and provide access to all the major streaming applications.

5. Perform LG TV Firmware Update

Firmware updates can be just as helpful as app updates when it comes to resolving any issues with your TV apps.

LG smart TVs come with an auto-update feature that typically keeps the firmware up-to-date. However, if the automatic update is disabled or fails, you can manually initiate a firmware update for added peace of mind.

Here is how to do it:

• Press the Settings button on your remote.
• Then, go to All Settings.
• Open the General tab.
• Then, select About this TV.
• Click Check for Updates. 
• Once the update is installed, power cycle or restart your TV accordingly.

After the firmware has been updated, attempt to use the Apple Music app once more.

6. Uninstall and Reinstall the Apple Music App

If you're having issues with an app on your LG TV, reinstalling it is a quick and easy way to fix them. This will erase the app's data, so you won't have to manually clear the cache.

To get Apple Music up and running again, you'll need to remove the app and install it again.

To uninstall the Apple Music app.

• Press the Home button on your remote.
• Navigate to the Apple Music app.
• Select and hold the icon, then click the trash bin icon above it. 
• Confirm by pressing Yes in the pop-up.

To install Apple Music on your LG TV:

• Press the Home button on the remote.
• Go to the LG Content Store, search for Apple Music using the magnifying glass icon.
• Select Apple Music from the results, and then press the Install button.

Input your login details into the Apple Music app once more. Your credentials will not be saved from the previous installation, so you will have to enter them again.

7. Accept LG's User Agreements

In order to access all of LG's features and apps, you must agree to all of the license agreements.

Follow the below steps to do it:

• Press the Settings button on your remote.
• Navigate to All Settings.
• Open the General tab. 
• Once there, select the About this TV option and click User Agreements. 
• Lastly, make sure to confirm that Accept All has been selected.

8. Check your TV location settings

You may want to check your TV location settings if you've been having issues streaming Apple Music on your LG Smart TV.

This setting is important because it determines which region's content you can access.

Apple Music and other streaming apps have their own methods of confirming a user's location. Sometimes, however, this information is verified by a TV, and LG TVs have a dedicated setting for identifying the user's location.

Follow the steps below:

• Press the Settings button on your remote.
• Then navigate to the General tab in the All Settings menu. 
• Select System and choose Location. 
• If the zip code is not already correct, change it to reflect your current location.

9. Disable Your VPN

Most video applications and streaming services attempt to prevent VPN traffic. If Apple Music app has managed to block your VPN, you may not be able to access any of your streaming content. 

Depending on the type of VPN you are using, it may be blocking certain ports or protocols that are needed for streaming. This can prevent you from being able to access Apple Music on your LG Smart TV.

Fortunately, disabling your VPN is a relatively simple process. If you are using a third-party VPN service, you can normally disable it directly from the app. For example, if you are using a VPN on your mobile device, you can open the VPN app and turn the service off. Similarly, if you are using a VPN on your computer, you can open the VPN app and disable the service.

If you are using a router-based VPN, you will need to access your router's settings and disable the VPN. This can usually be done by logging into your router and navigating to the "VPN" section. 

10. Test out Apple Music App on a Different Device

You can try Apple Music on another device. This could be an iPhone, iPad, or another Smart TV. If the streaming works on one of these devices, then the problem is likely with your LG Smart TV.

If Apple Music is not functioning on any of your gadgets, the issue could be related to your Apple Music account or with Apple's servers.

11. Find out the current status of the Apple Music Server

If you are experiencing issues with Apple Music, you can check Downdetector to see if there are other users in your area experiencing the same problems. Often, Apple Music service disruptions are localized and quickly resolved.

If you have been unable to locate any information on Downdetector, it might be a good idea to check Apple Music Twitter support page for further details. They should be able to provide you with the most recent updates regarding any service disruptions.

12. Factory Reset Your TV for Apple Music App streaming issues

A factory reset can be a great way to resolve streaming issues with the Apple Music app on your LG Smart TV. When streaming issues occur, the device’s settings may be out of date or may have been changed in some way that is causing the issue. A factory reset can help to resolve these issues by restoring the device back to its original settings.

Here is how to perform a factory reset on your LG Smart TV:

• Press the Settings button on your remote control.
• Navigate to All Settings in the General tab.
• Select Reset to Initial Settings, and click OK to confirm.

Once the factory reset process is complete, the device will be restored to its original settings.

This should have rectified almost any software or firmware problems that could have been preventing Apple Music from operating on your LG TV.